Get inspired with our content programme

Join our thought leadership sessions taking place at our stand, S1.A60, where Gentrack experts and guest speakers will share valuable insights and inspiration on digital transformation and beyond. 

 

HOW CAN NEW-AGE BILLING AND CRM TRANSFORM YOUR UTILITY BUSINESS?

Tuesday, 8th of April, 11:00 AM

Learn how Gentrack's g2.0 system, pre-integrated with Salesforce, improves both user and customer experiences, simplifies product launches, and leverages AI for smart decision-making on customer accounts. Gain insights from Gentrack's 35+ years of industry expertise, which enables utilities to make informed financial decisions, reduce cost exposure, and optimise profitability.

 

 

Sam Newman 

Global Head of Product Marketing - Gentrack

 

 

ACTIVATING DIGITAL LABOUR FOR UTILITIES WITH AGENTFORCE

Tuesday, 8th of April, 12:00 PM

Hear how Salesforce is transforming customer and field service in the utility sector with Agentforce. This next-generation of autonomous AI agents can analyze data, anticipate customer needs, and resolve issues proactively - boosting efficiency and customer satisfaction.

 

 

Greg Slako 

Global Industry Strategist, Energy & Utilities - Salesforce

 

 

DELIVERING DIGITAL TO INDUSTRIAL CUSTOMERS 

Tuesday, 8th of April, 14:00

In this session, led by our partner Astral Tech, you will discover insights on leveraging energy consumption data, smart solutions, and AI-based technologies for B2B energy suppliers.

 

Jeremy Thomas 

Chief Executive Officer - Astral Tech

 

Step into the new age of billing and CRM for utilities

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution. Using low code / no code, and composable technology, g2.0 allows utilities to launch new propositions in days, reduce cost-to-serve and lead in total experience.