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Explore the Highway of Innovation for Water

Our Highway of Innovation Water catalogue is a dynamic guide to the latest innovative solutions being introduced by water utilities around the world.  Explore a curated selection of offerings - from smart metering and real-time leak detection to simple changes in tariffs and payment methods - designed to meet evolving customer demands.

No matter their size, all water utilities have opportunities to innovate, unlocking their product-to-profit potential.

The catalogue contains more than 45 examples of water offerings around the world from Gentrack customers and non-Gentrack customers*.

Examples within the catalogue include:

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Engage Customers

Payment extensions

UnityWater_Square-Logo-1

Country: Australia
Utility: Unity Water
Offering: B2C

Unity Water enables its customers who need just a little more time to pay, to apply for a 7-day payment extension, online or over the phone.

Drive sustainability and social responsibility

Drive Sustainability & Social Responsibility

Water efficiency

Country: Singapore
Utility: PUB
Offering: B2C

PUB provides water-saving items such as the Flush Saver Cistern Bag, Water Saving Thimble, and Leak Detection Tablet to help households use water more efficiently.

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Reduce Costs

Customer Satisfaction

Country: Spain
Utility: Agua De Murica
Offering: B2C

Aguas de Murcia provides video tutorials to help customers check for water leaks.

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Increase Revenues

Water usage insights


Country: Portugal
Utility: EPAL
Offering: B2C

EPAL’s ‘Waterbeep’ service provides detailed water consumption insights for homes, businesses, and offices, allowing customers to track usage over time, with features and pricing varying by plan.

One page per offering

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Many of the innovative offerings featured in this catalogue are delivered by Gentrack customers, enabled by our modern technology, services and tools.    

With over 35 years of experience and pre-built components, we provide the foundation, allowing our customers to focus on bold new ideas, while we help bring them to market.

Empowering innovation with proven expertise

Addressing specific business needs

social responsibility
Customer acquisition
customer satisfaction
Customer satisfaction NPS
vulnerable
Vulnerable customer
revenue per customer
Revenue per customer
customer cost-to-serve
Cost-to-serve
water resource saving
Water resource saving

 

 

 

Ready to transform your business?

Discover how our solutions can drive innovation in your company. Connect with a Gentrack representative to get your copy today.

*All the information contained within the catalogue is publicly available.

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